Takepayments is a well-established payment solutions provider in the UK. It offers a variety of services tailored to support small and medium-sized enterprises (SMEs). Takepayments is known for being flexible, affordable, and easy to use. Many businesses trust them to simplify their payment processes. Takepayments offers a range of solutions for businesses. Whether you need card machines, online payment gateways, EPOS systems, or virtual terminals, we have you covered. Our tools aim to boost efficiency and improve customer satisfaction.
This review analyses Takepayments. It covers key features, benefits, pricing, user experience, reliability, and support. This review looks at the strengths and weaknesses of Takepayments. It aims to help businesses decide if it’s the right fit for their payment processing needs.
Key Findings (Pros & Cons)
Pros:
- Flexible Contract Options: Takepayments stands out by not locking businesses into long-term contracts. Instead, it offers rolling monthly agreements.
- Payment Options: The company offers many choices, like countertop, portable, and mobile card machines.
- Personalised Customer Support: Each customer has a dedicated account manager. This helps with smooth onboarding and ongoing assistance.
- User-Friendly Systems: Takepayments’ interfaces and hardware are easy to use. This helps reduce training time for employees.
- Transparent Pricing: There are no hidden fees, making it easier for businesses to budget effectively.
Cons:
- Limited Global Reach: Takepayments primarily serves businesses within the UK. This makes it unsuitable for those with significant international operations.
- Setup Fees: Some customers report initial setup costs, which may be a hurdle for smaller businesses with limited budgets.
- Limited Customisation: The solutions work well, but businesses needing more tailored payment systems might find them a bit restrictive.
Features & Benefits
Takepayments offers a diverse range of features tailored to different business needs. Below is an in-depth look at the main solutions the company provides.
Card Machines
Takepayments offers three types of card machines:
- Countertop Card Machines: Ideal for fixed locations such as retail stores. These machines connect via broadband or a phone line and offer quick, secure transactions.
- Portable Card Machines: Suitable for businesses like restaurants and cafes. These machines use Bluetooth or Wi-Fi, allowing staff to take payments directly at the customer’s table.
- Mobile Card Machines: Designed for businesses on the go, these machines use GPRS technology. This makes them ideal for tradespeople, taxi drivers, and market vendors.
All machines support contactless, chip & PIN, and mobile wallet payments (e.g., Apple Pay and Google Pay). This ensures that businesses can cater to various customer preferences.
Online Payment Solutions
For businesses that operate online, Takepayments provides secure and seamless e-commerce payment options:
- Payment Gateway: Easily integrates with popular e-commerce platforms. This allows businesses to accept online payments securely.
- Pay by Link: Enables businesses to send payment requests via email, text, or social media, making it easier to receive payments remotely.
- Recurring Payments: Ideal for subscription-based businesses. This feature allows for automated billing cycles, improving cash flow management.
EPOS Systems
Takepayments’ Electronic Point of Sale (EPOS) systems offer a comprehensive business management solution. These systems help businesses track sales, manage inventory, and analyse customer behaviour. The benefits include:
- Integrated Payments: Directly connect payment processing with sales tracking.
- Customisable Interface: Adaptable for various business types, including retail and hospitality.
- Real-Time Reporting: Gain insights into sales trends and performance metrics.
Virtual Terminal
The Virtual Terminal lets businesses process phone payments securely from anywhere. This is especially helpful for service industries like travel agencies, booking services, and mail-order companies.
Quality & Performance
Takepayments offers top-quality service and strong performance in its payment solutions. Users see little downtime, quick transaction speeds, and a smooth payment experience for customers. The card machines and EPOS systems are reliable. This helps businesses run smoothly without interruptions.
Security is another strong point for Takepayments. The company meets PCI DSS standards. This keeps customer payment info safe from fraud and cyber threats. Also, built-in encryption in all devices adds extra protection for transactions.
User Experience
Takepayments is designed with usability in mind. From setup to daily operation, customers find the platform straightforward and easy to navigate. Businesses particularly appreciate:
- Simple Onboarding Process: Dedicated account managers guide customers through the setup process. This ensures they get up and running quickly.
- Intuitive Interfaces: Takepayments’ solutions, like card machines, the EPOS system, and online payment gateways, need little training.
- Fast Payments: The payment process is quick and dependable. This cuts down on wait times and boosts customer satisfaction.
Pricing & Subscription Options
Takepayments offers tailored pricing based on business size and transaction volume. While exact costs vary, key aspects of their pricing model include:
- No Long-Term Contracts: Businesses can choose monthly agreements. This keeps them from long, binding contracts.
- Transparent Pricing: No hidden fees, making it easier for businesses to manage costs.
- Custom Quotes: Takepayments offers personalised quotes. This way, businesses pay only for the services they need.
Takepayments is seen as cost-effective, especially for SMEs. Its flexible contract terms give it an advantage over competitors.
Reliability & Support
Customer support is a standout feature of Takepayments. The company provides:
- UK-Based Support Team: Available via phone and email for troubleshooting and assistance.
- Dedicated Account Managers: Every business gets a personal account manager for custom support.
- Comprehensive Help Resources: Online guides and FAQs help businesses resolve common issues independently.
Many businesses share good experiences with Takepayments’ customer service. They praise the support team’s quick responses and helpful knowledge.
Pro Tip
To boost efficiency with Takepayments, businesses should integrate an EPOS system. This helps them gain insights into sales trends, customer preferences, and inventory management. This combination helps businesses make smart decisions. It optimises operations and increases profits.
Important
When choosing a payment provider, businesses should carefully review the contract terms. Takepayments has flexible monthly agreements. However, some add-ons or equipment rentals may require longer commitments. Ensure all details are understood before signing up.
Quick Guide: How to Get Started with Takepayments
- Contact Takepayments: Speak with a representative to discuss business needs and receive a custom quote.
- Select Payment Solutions: Choose from card machines, online payment options, EPOS systems, or virtual terminals.
- Onboard with an Account Manager: Receive step-by-step guidance for setup and configuration.
- Install and Test Equipment: Ensure all devices are connected and functioning correctly.
- Start Accepting Payments: Begin processing transactions and monitor performance through the dashboard.
FAQ
Does Takepayments require a long-term contract?
Takepayments has flexible monthly contracts. Businesses can cancel or change services anytime. There’s no long-term commitment.
Can Takepayments integrate with my existing e-commerce website?
Yes, Takepayments offers a payment gateway. It works with popular e-commerce platforms like Shopify, WooCommerce, and Magento.
What industries does Takepayments cater to?
Takepayments serves a variety of industries, including retail, hospitality, healthcare, and professional services.
How long does it take to set up Takepayments?
Most businesses can get up and running within a few days, depending on the payment solutions chosen.
Conclusion: Is Takepayments Right for Your Business?
Takepayments offers a solid payment processing solution tailored to UK-based SMEs. No long-term contracts, competitive prices, and great customer support make this a top choice for businesses wanting flexibility and reliability. It might not suit those planning to expand globally or needing specific customisations. However, it offers easy-to-use, secure, and scalable payment solutions.
UK businesses looking for a reliable payment provider should consider Takepayments. They focus on customer service and affordability. Its solutions help businesses of all sizes find a payment method that fits their needs.
